Smith has millions of water heaters in service in the United States as well as globally. There’s miscommunication between the remote controller and the water heater. Fast forward 1 month and guess what? Problem: Warning for the "991" error code. AO Smith tankless water heaters that are equipped with the remote controller have a great advantage; a self-diagnosing function that helps in diagnosing the heating problem. Find Trusted Plumbers & Get Free Quotes Related Smith Water Heater Operating guides and Service manuals. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. There’s an issue with the flow sensor. Maintaining your AO Smith tankless water heaters or storage tank water heaters can increase their lifespan, which will save you money. No hot water is one of the most common problems in water heating systems. AO Smith error codesRheem error codesRinnai error codesNoritz error codesTakagi error codesJohn Wood error codes, Copyright. Sensible Digs is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The most common problem is with the 100 series. With so many wires and small parts, tankless hot water heaters can have a long list of possible problems. Not having instant access is frustrating, to say the least! Download 1748 A.O. The Takagi brand has delivered innovative hot water solutions for over 70 years and is sold exclusively by plumbing wholesalers and contractors. On 2018-07-07 by (mod) - Yes that's how I'd interpret it, as K = Dec and 05 the year. Some models, like the 240, 340 and 540 series, have a remote control which will display an error code and alert you that something is wrong. Can you hear a buzzing spark ignition from the burner or two clunk sounds from the gas valve? Conventional/tankless gas water heaters: A look at customer reviews suggests that buyers prefer AO Smith’s gas water heaters. And it doesn’t help to find a mysterious water heater code flashing at you either. Smith Gas Tankless water heaters are available in condensing and non-condensing units to fit your needs. A. O. Smith Gas Tankless Water Heaters Heating water only as it is needed means you will never run out of hot water again. A. O. Smith University is a free online training site that offers certification and continuing education courses on residential and commercial water heating products. he pilot light can go out or fail to ignite and the sensors can simply quit working without any explanation. Vertex water heater: The Vertex water heater was designed by A. O. Smith to have a lower manufacturing cost and save consumers a significant amount of … Check if there are any foreign particles or grease on the gas burner and fan motor. Smith will reserve the right to inspect faulty water heaters and / or parts at site, at distributor warehouse or at plant in Veldhoven for further research and product improvement. The air supply and specialized exhausts have a tendency to get blocked, which usually makes the device shut down. The A.O. We have a wide network of contractors and services designed to monitor, diagnose and service your hot water needs. You can check your owner’s manual to see what model you have and where to find the error code. The classes are video-based courses that can be taken on a PC, Mac, or mobile device equipped with … Specialty Gas Problem: Bypass valve fault (only model 540). A.O.Smith customer service contact number: 0850 222 02 67 Solution: Check is the Hi-limit switch properly functioning that there is no loose or broken wire connections, no soot on the flame rod or damaged computer board. A. O. Smith Electric Tankless Water Heaters Offering Continuous Hot Water when sized appropriately. People can find those advantages from AO Smith tankless water heater. Smith line of water heaters is a broad one, covering both residential and commercial use and electric and gas options. Models from the 240, 340 and 540 series will show the error codes on both temperature controller and remote controller. Now you know a little more about AO Smith tankless error codes, you can start fixing any problems yourself. The following are possible measures to fix water leakage problems of the tankless water heater. The small tank water heater provides you with hot water while your tankless unit’s heat exchanger warms up. Smith is a trendsetter in the field of advanced water heating products and technologies. Take immediate action to repair the tankless water heater after finding out a leak. Look for the blockage in the vent system and ensure if the distance between the intake and exhaust is not too small. This can happen if you disconnect the remote from the heater while the power supply is on. User manuals, A.O. Smith electric water heater installed, you can adjust the temperature in a matter of minutes as long as you have access to the heater's panels. The first things you should check are the correct supply of electricity, water, and gas to the water heater. When gas and electrics are involved, safety is paramount. Solution: Is the water heater set for the right elevation? Problem: Miscommunication in Easy-Link System. Each and every day at A. O. Smith, we are working on developing state-of-the-art solutions that are pushing new boundaries and … When it comes to high efficiency tankless water heaters, no one comes close to matching the expertise and innovation of A. O. Smith. The problem I am getting is the hot water heater turns off when the shower is activated. All information found on SensibleDigs.com is intended for informational and educational purposes only. If you have never registered your water heater, please take the time to complete our brief product registration form. ProLine ® XE Tankless. Electric. Time to look at these error codes, what they mean, and steps you can take to troubleshoot them. Smith Water Heater PDF manuals. If you think, the problem severs enough than you may go for a replacement. There’s a failure in the mixing thermistor. Use the AO Smith code guide to find the main cause and solution of the following models: 110, 310, 510, 240, 340 and 540, for safety, convenience, and great savings. A. O. Smith is proud to be known as one of the world’s leading providers of water heating and water treatment solutions. AOSmith tankless water heater. Solution: Check is there a loose or breakage in wire connection or debris on the thermistor. Smith tankless electric water heaters at Lowe's today. KC I would decode an AO Smith water heater serial number MB00-0070742 as follows: Factory M . A. O. Smith University is a free online training site that offers certification and continuing education courses on residential and commercial water heating products. Month B = February Year 00 = 2000. There is a loss of flame during operation. This code might appear in place of codes 111 or 121. There will be some great advantages which can be found from this type of water heater including the remote controller as well as self diagnosing function. The shower is on the second floor. Solution: Check the connections between water heaters. What happens when you turn on the hot water faucet and all you get is cold water? Tankless. So after Just 2 years, my AO Smith tankless water heater went to crap. The error code will appear on the master heater and will indicate which heater is at fault. When troubleshooting AO Smith condensing water heaters, for detailed instructions, use this link, which opens in PDF. The 510 series will display the error code on the LCD display. All rights reservedHot-water-heaters-reviews.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Oil-fired models provide large hot water output in a small footprint. Find A.O. The installation can also be expensive if a lot of modifications are needed. With this brand of tankless water heater, the display of the error codes is different from model to model. Solution: Check the wire connection, wire breakage and debris on the flow sensor impeller. As a retired plumber, Peter now spends his time teaching others how they can fix leaks, replace faucets, and make home improvements on a budget. Replacing or Repairing . A.O. There is an ignition failure where the unit doesn’t fire up after three failed attempts. Free repair advice! In most circumstances, the heater should be set to its default of 122°F. Fixing tankless water heater problems No hot water. Solution: Check for the proper settings on the computer board. A.O. Page 1 of 2 Next >> Water Heaters… The new unit is now shot and AO Smith is saying I will have to pay to have it fixed or replaced. The expected life of an A.O. A.O. Please leave us a comment with any tips or questions, and don’t forget to share with another AO Smith owner! Problem: Gas solenoid valve drive circuit failure. Is there leaking from the heat exchanger? Some you can fix yourself, but others need a qualified technician. You can reach the nearest dealer or sales point by sharing your location or you can view all A.O.Smith Dealers in your chosen city or district. There’s a failure in the gas solenoid valve drive circuit, hi-limit valve or overheat cut off switch. The unit we got to take for a test drive is rated at 199,000 Max BTU with a flow rate of 10 GPM. Just remember, call a service technician if you aren’t sure about anything. The repair guide covers indoor, outdoor, condensing, non-condensing and ultra-low NOx water heaters with the on-demand technology. Usually the pilot light will go out will not stay lit without holding on the black gas valve control. Problem: Miscommunication between the water heater and remote controller. There’s a failure in the outlet thermistor. Call a service technician. A good example developed entirely in-house, is our patented PermaGlas Ultra Coat enameling: a glass protective layer on the interior surface of the steel tank, ensuring maximum corrosion resistance and a … Don’t worry — we’re here to help with tips on understanding those AO Smith tankless error codes. Solution: See error code 331, 321 and 311. If the hot water is off but you can still see flames in the appliance, turn off the gas and power immediately. This happens when you have more than one heater connected and the master unit signals another heater to start and it fails. Learn about AO Smith tankless error codes for easy and inexpensive troubleshooting. Solution: Check if the remote controller is the right type, also connections between the water heater and remote. Has your AO tankless water heater gone on the blink? If there is a problem with the water heater, the installed remote will make a sound and the error code will display on the screen. Smith Water Heater Reviews (2021 Guide), Bradford White Tankless Error Code Troubleshooting, Best Bradford White Water Heaters Reviews of 2021, 20 Types of Plumbing Fittings Explained (With Photos). Would that indicate the heater was manufactured in 2000? The information provided on this website is not intended to be a replacement or substitute for professional advice. Shop tankless electric water heaters and a variety of plumbing products online at Lowes.com. Learn what the error codes mean and how to troubleshoot them. Solution: Check for connection/breakage of wires, corrosion or frozen connectors, fan motor covered with the dust, burn marks on the computer board. If the remote controller is not installed on the water heater, and if there is a problem, the error codes will be shown differently. Make sure that the shut-off valve, is not closed. A.O. Page 1 Troubleshooting Guide AO Smith general troubleshoot guide Non‐Condensing Models On‐Demand Water Heater Troubleshooting Guide 110 Indoor (T‐KJr2‐IN) 110 Outdoor (T‐KJr2‐OS) 310 Indoor (T‐K4‐IN) 310 Outdoor (T‐K4‐OS) 510 Indoor (T‐D2‐IN) 510 Outdoor (T‐D2‐OS) A.O. There’s a failure in the inlet thermistor. Keep in mind that the error codes are shown differently if the units are connected through the Easy-Link System... it can be seen what the error code is and which unit has it. A.O. How to get help... AO Smith tankless water heaters that are equipped with the remote controller have a great advantage; a self-diagnosing function that helps in diagnosing the heating problem. Solution: Check for connection and breakage of wires, burn marks on the computer board, and power supply to the unit. Find the most common problems that can cause a Ao Smith Water Heater not to work - and the parts & instructions to fix them. Solution: Debris on the thermistor, loose or broken wire connection. You could need maintenance on your water heater if you begin to have AO Smith water heater problems. Maybe you go to take a hot shower and find your water heater has failed. Industry-leading water heaters available in natural gas and propane. These models will also display the error code on the LED display on the appliance, where you’d normally see the temperature. My AO Smith water heater serial number is MB00-0070742. Solution: Check if the condensate drain is installed on the vent collar of the heater. Peter has been a homeowner for 35+ years and has always done his own repair and improvement tasks. Hard Water Problems: In areas where the water is very hard with high levels of calcium and magnesium (about 7+ grains per gallon on residential application), Takagi recommends that the water be treated with a water softener or some other de-scaling device. It will be assumed that the tankless unit, before failure, was installed properly (also correct gas type), per manufacturer's instructions and codes. As a leader, we refuse to sit quietly. Problem: Problem with the air-fuel ratio rod - AFR. Available in 2 and 4 element models that can provide hot water for Whole Homes. A guide to troubleshooting water heaters with the listed error codes below is useful for handyman homeowners, but our recommendation is always to get help from the qualified technician. Smith water heater can be extended by replacing common parts that are prone to failure. Your Account. On 2018-07-13 1 by KC. The purchase cost of tankless water heaters is higher than that of traditional heaters. We hope you found our guide useful and informative. Solution: Check for blockage in the vents, the distance between the intake and exhaust terminals are per instructions and remove if there is grease or dirt in the gas burner and fan motor. Your Account. If your home has an A.O. A.O. Virtually endless hot water in a space saving design. https://sensibledigs.com/ao-smith-tankless-error-code-troubleshooting Solution: Connections or breakage of wires of the flow adjustment valve, scale buildup on the motor drive which gets locked, water leakage. Whatever you decide, take an expert opinion before doing so. Problem: Problem with the computer board. Anywhere hot water is needed, Takagi provides an energy-efficient solution with long-lasting value for years after it’s installed. The tools needed to solve the problems from below are mainly the screwdriver, manometer, and multi-meter. Light, medium and heavy-duty models in a variety of configurations. Other models, like the 110 and 310, will show a flashing red light on the appliance. En español Live Chat online. Oil. after a lot of yelling, they agreed to replace the unit but not the $600 to install it. For example, model 510 will display the numerical code on the 7-Seg LED on the computer board, while the 110 and 310 models only a blinking red LED that can flash one time or more. Tanked/tankless electric water heaters : Although AO Smith boasts numerous electric heaters, Rheem is the clear winner because its electrical products are easier to use, more efficient and durable. Hello HVAC, I have an aosmith tankless water heater a 3 bedroom 1.5 bath house. If an AO Smith water heater will not produce hot water you should first determine if it’s a 100, 200, or 300 series. Takagi’s selection of residential and commercial tankless water heaters are unmatched for quality and diversity. Some people think that tank less water heater will be a great choice. If you don’t want to replace your Ao smith water heater, you may be able to maintain it on a regular basis. This is a warning code for abnormal combustion. How to Reset Your Water Heater (5 Simple Steps), A.O. To have the unit working properly, it has to be supplied with the power and correct connection.